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Single user dialer based on Vicidial

With the launch of the single user dialer OwnPages has brought the power of Vicidial to single sales professionals. All features of stock Vicidial are available in the single user dialer, including the ability to create multiple users! Any one of these users should use the dialer at a time, however a second user may use the dialer for light administrative tasks such as real time reporting and call barging/listening. This allows professionals to employ an assistant with ease.


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by Deven  

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Saying yes to customers - our new simplified demo

Recently when a prospect asked us to make changes to the hosted dialer demo so that he could connect agents to the demo via normal phone lines (PSTN), our first instinct was to refuse. We were up to our ears in engineering work. We had no experience operating dialers in this fashion. We also felt that we were unlikely to get many clients that would connect agents via PSTN due to the phone expense involved.


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by Deven  

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Hosted VICIdial Demo with sip phones

If the phone number you gave us at registration is amongst 35 low cost destinations, you will receive a call on that number when you login as an agent. If not, you must use a SIP phone to take the demo. This tutorial briefs you on how to use the Hosted VICIdial Demo with a SIP phone. It will make most sense to someone who has some experience operating a predictive / auto dialer.


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by Shridhar  

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VICIdial demo using external phones

This tutorial briefs you on how to use the Hosted VICIdial Demo. It will make most sense to someone who has some experience operating a predictive / auto dialer.


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by Shridhar  

New VoIP preferences/reports settings

VoIP preferences/reports page allows you to configure options/services for your phone system. Daily call reports, transactions, configure your SIP settings, manage alerts, reverse call service, order a DID are some services provided by it. We have recently added few more capabilities to out VoIP service which are explained here.


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by Shridhar  

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Why OwnPages?

OwnPages PBX, Mail and Contact Centre system focuses on software customization rather than shiny new hardware. It is a hybrid Amazon EC2 hosted/ inhouse virtualized solution that lets you start fast and at dramatically lower cost. OwnPages lets you outsource your headaches while still maintaining control of your systems.


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by Deven  

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Hosted VICIdial Demo

This tutorial briefs you on how to use the Hosted VICIdial Demo. It will make most sense to someone who has some experience operating a predictive / auto dialer.


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by Shridhar  

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